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Senior Billing Analyst

Senior Billing Analyst

Senior Billing Analyst

San Jose, CA 95128

Job details

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About Us

Splunk is filled with people who are passionate about pushing the boundaries of technology to help our customers succeed. But don’t take our word for it. Splunk has been named to 2021 Fortune World's Most Admired Companies, People Companies That Care 2021, Fortune’s 2021 100 Best Companies To Work, and The Best Place to Work in Greater Washington DC and the Bay Area among many other awards which can be viewed here:

As the world’s first Data-to-Everything Platform, Splunk is creating a world where data provides clarity, elevates discussion, and accelerates progress. We invite you to explore what has made us one of the fastest growing technology companies in history, and how you can be an integral part of our journey!

The Role

That’s a cool job! I want it!

Splunk is seeking a top tier candidate for the Sr. Billing Specialist role. The Sr. Billing Specialist will assist in performing operational responsibilities, provide guidance to other team members and play a leading role in driving scalability in the finance organization. The ideal candidate for this position is exceedingly well organized and excels in a fast-paced environment with high efficiency and accuracy.

Responsibilities: I want to and can do that!

  • Prepare and process invoices according to contractual terms while following appropriate procedures to ensure billing accuracy
  • Ensure company financial policies and requirements are observed and work to drive strong controls and compliance for accounting and audit
  • Process credit & rebill requests ensuring proper approval documentation is in place
  • Manage customer specific web portal requirements including daily invoice uploads
  • Ensure timely follow-up and resolution of internal and external inquiries of billing issues
  • Run and review daily exception reports
  • Maintain billing checklist and procedure documents
  • Manage monthly/quarterly billing reconciliations
  • Lead efforts to improve efficiencies associated with billing process
  • Represent the Billing team in cross-functional projects, reporting, and process improvement initiatives
  • Team player and leader for ad hoc projects
  • Conduct new hire training on billing procedures

Requirements: I’ve already done that or have that!

  • 5 years’ experience in Billing / Invoicing Specialist or Order Entry roles (Bachelor’s Degree or Associated degree preferred)
  • Ability to learn and utilize ERP systems (experience with SFDC and SAP is a plus)
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • General knowledge of revenue recognition
  • Outstanding attention to detail
  • High level of critical and logical thinking and analysis, with a proven proficiency in researching and resolving billing and order entry issues
  • Strong time management skills: ability to prioritize effectively, meet deadlines, work with others and follow through to execute all tasks
  • Ability to adapt to changing processes and follow them, as well as suggest changes where needed
  • Excellent written and verbal communication skills – ability to compose effective and accurate correspondence cross-functionally with various internal and external parties
  • Scheduling flexibility, as required, during critical periods such as Quarter/Year End close, etc.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying. For job positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records.

Hiring Insights

Hiring for this role

• Mobile: NA

• Location: NA

• Post ID: 21626937

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